Search the FAQ
52 answers across getting started, calls, pricing, privacy, and troubleshooting. Most common questions resolved in seconds.
Browse FAQ →SUPPORT
We're here to help
Three ways to get answers: search the FAQ, send a message, or email us directly. We respond within 24 hours on weekdays.
SELF-SERVE
Find your answer fast
In-app help
If you're already on Copat, every screen has contextual help. Tap the "?" icon in any settings screen for relevant docs.
Or send us a message ↓Email us directly
Prefer email? Reach our team at the address that matches your question.
[email protected] — general help
[email protected] — billing questions
[email protected] — privacy / data requests
[email protected] — security reports
CONTACT US
Send us a message
We respond within 24 hours weekdays, 48 hours weekends. For urgent in-call issues, please email [email protected] directly with the call ID.
RESPONSE TIMES
When you'll hear back
Weekdays
Within 24 hours
Monday–Friday, business hours US Eastern
Weekends
Within 48 hours
Saturday–Sunday + US federal holidays
Urgent
Same day weekdays
Billing failures, security issues, calls completely broken — email [email protected] with "URGENT" in subject
Still exploring?
Browse the FAQ for instant answers or join the early access list to be first when Copat opens.